disable cxs after change ip

[motamedi]

hello

my cpanel server ip changed
After changing the IP of the server and change the IP license
Shell can not remove cxs
Shell has already been removed in less than 1 second shell, but now run loose, but not deleted

please help me for solve this problem ...

thanks ,

[Sarah]

Please submit a ticket on the helpdesk for assistance with this problem. Be sure to describe the problem in detail in your ticket.
https://support.waytotheweb.com/index.php

Regards,
Sarah