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Could not connect to database: Access denied for user 'mailw

Posted: 24 Aug 2014, 16:50
by silver_2000
Mailwatch has been working for years
Including an hour ago
Did a few Config server application updates this am and now
im getting

"Could not connect to database: Access denied for user 'mailwatch'@'localhost' (using password: YES)"

any ideas ?

Re: Could not connect to database: Access denied for user 'm

Posted: 26 Aug 2014, 14:43
by Sarah
Sometimes this can be due to the mysql root password containing non-alphanumeric characters, so you could try changing the mysql root password to something containing only letters and numbers.

Re: Could not connect to database: Access denied for user 'm

Posted: 26 Aug 2014, 16:02
by silver_2000
ive reset the sql root password to alpha and numbers and still get

Could not connect to database: Access denied for user 'mailwatch'@'localhost' (using password: YES)

Re: Could not connect to database: Access denied for user 'm

Posted: 26 Aug 2014, 16:37
by Sarah
The only other suggestions would be to reinstall the MailScanner Front-End:
http://www.configserver.com/cp/msfeinstaller.html

or to remove and recreate the mailwatch database:
http://www.configserver.com/techfaq/index.php?faqid=37

Re: Could not connect to database: Access denied for user 'm

Posted: 26 Aug 2014, 19:31
by silver_2000
Ok thanks
reinstall worked

Just to repeat it was all working well till a recent update config server

Re: Could not connect to database: Access denied for user 'm

Posted: 29 Oct 2014, 05:06
by silver_2000
BTW

the issue resolved itself - not sure how