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MSFE Spambox - Spam emails not moving to spam folder.

Posted: 03 Feb 2023, 14:21
by DigitalEssence
Hi,

I have my Low Scoring Spam and High Scoring Spam set to Spambox and "Allow users and defaults to use MSFE SpamBox (BETA)" set to yes in the default MC Frontend settings .

https://www.screencast.com/t/2wpSYC6Vms4

https://www.screencast.com/t/BTppSGlX6sp

But emails for domains are coming in to the Inboxs and not going into spam folders as expected.

Have I missed a setting somewhere?

Re: MSFE Spambox - Spam emails not moving to spam folder.

Posted: 03 Feb 2023, 16:21
by Sarah
Please log a ticket on the helpdesk for assistance with your supported configserver script.
https://support.configserver.com/

Regards,
Sarah
Configserver.com

Re: MSFE Spambox - Spam emails not moving to spam folder.

Posted: 04 Feb 2023, 11:16
by DigitalEssence
Thanks Sarah,

ticket submitted.