MSFE Spambox - Spam emails not moving to spam folder.

[DigitalEssence]

Hi,

I have my Low Scoring Spam and High Scoring Spam set to Spambox and "Allow users and defaults to use MSFE SpamBox (BETA)" set to yes in the default MC Frontend settings .

https://www.screencast.com/t/2wpSYC6Vms4

https://www.screencast.com/t/BTppSGlX6sp

But emails for domains are coming in to the Inboxs and not going into spam folders as expected.

Have I missed a setting somewhere?

[Sarah]

Please log a ticket on the helpdesk for assistance with your supported configserver script.
https://support.configserver.com/

Regards,
Sarah
Configserver.com

[DigitalEssence]

Thanks Sarah,

ticket submitted.