Enable Store Message Problem
Posted: 22 Dec 2016, 11:11
Hello,
I go a weired Problem on one of our Cpanel Servers.
Installed Mailscanner and Mailscanner FE as described herehttps://support.configserver.com/knowledgebase/article/installreinstall-mailscanner-front-end.
After customizing mailscanner.conf and enabeling mailscanner I get the message in MailControl that I should enable store message even though I enabled quarantining in mailscanner.conf (quarantine infections, etc.). In MailControl I also see the logged and quarantined messages.
When I click the "Enable Store Message" Button I get following error:
http://files.by.nf/riedel/error.JPG
After that the mailscanner.conf gets truncated after line 2544 and no more messages are shown in MailControl.
I compared the mailscanner.conf with a working installation on another server and there are no significant differences.
A forced reinstall of Mailscanner and Mailscanner Frontend didn't fix anything.
Does anyone have any idea why this could happen?
Some version Infos:
Server uses cPanel 54.0.7
Mailscanner 5.0.2
Mailscanner Script 3.15
Mailscanner Frontend 7.39
Best Regards,
Alex
I go a weired Problem on one of our Cpanel Servers.
Installed Mailscanner and Mailscanner FE as described herehttps://support.configserver.com/knowledgebase/article/installreinstall-mailscanner-front-end.
After customizing mailscanner.conf and enabeling mailscanner I get the message in MailControl that I should enable store message even though I enabled quarantining in mailscanner.conf (quarantine infections, etc.). In MailControl I also see the logged and quarantined messages.
When I click the "Enable Store Message" Button I get following error:
http://files.by.nf/riedel/error.JPG
After that the mailscanner.conf gets truncated after line 2544 and no more messages are shown in MailControl.
I compared the mailscanner.conf with a working installation on another server and there are no significant differences.
A forced reinstall of Mailscanner and Mailscanner Frontend didn't fix anything.
Does anyone have any idea why this could happen?
Some version Infos:
Server uses cPanel 54.0.7
Mailscanner 5.0.2
Mailscanner Script 3.15
Mailscanner Frontend 7.39
Best Regards,
Alex