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MSFE has stopped working in WHM

Posted: 30 Aug 2016, 12:47
by gschaefer
MSFE has been working fine on my VPS server since you guys did the install a year ago.

When I click on the WHM MSFE Option it just hangs
Have rebooted and restarted EXIM.

Anyone else having this problem?

Re: MSFE has stopped working in WHM

Posted: 30 Aug 2016, 19:16
by sawbuck
No, but that behavior would seem to indicate your VPS isn't connecting to the ConfigServer licensing server(s).

Re: MSFE has stopped working in WHM

Posted: 30 Aug 2016, 21:01
by Sarah
Please submit a ticket on the helpdesk as we requested in response to your email. Thanks.

Re: MSFE has stopped working in WHM

Posted: 30 Aug 2016, 22:23
by gschaefer
My mistake I had added GB to the CSF country block list after a spate of hacking attempts and my VPS wasn't connecting to the ConfigServer licensing server(s) which are located in GB. All fixed.