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Unable to connect to https://download.configserver.com....

Posted: 07 Apr 2016, 16:42
by GetStreamHosting
Receiving the following error message in WHM:

Unable to connect to https://download.configserver.com, retry in (seconds listed here). An Upgrade button will appear here if new version is detected


When running the following: csf -u We get this:
Oops: Unable to download: Can't connect to download.configserver.com:443 (timeout)

I have read past / present posts about this issue, and unable to determine what the cause is. Is this something from our end, or something else?

Re: Unable to connect to https://download.configserver.com....

Posted: 07 Apr 2016, 17:01
by Sarah
Please send an email to sales@waytotheweb.com with your server's IP address so we can check whether it is blocked in the firewall on our server.