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cxs is not licensed for this server

Posted: 14 Dec 2015, 16:45
by mauinet
I changed the primary IP for this web server and now cxs hascxs is not licensed for this server failed with this error message:
cxs is not licensed for this server [66.230.xxx.xxx]

How do I update for the new IP?

RS

Re: cxs is not licensed for this server

Posted: 14 Dec 2015, 16:53
by Sarah
Please contact us by email or the helpdesk for assistance with changing your licensed IP address.

Regards,
Sarah

Re: cxs is not licensed for this server

Posted: 14 Dec 2015, 18:36
by mauinet
I submitted a help desk ticket.