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Error on spam learn

Posted: 14 Dec 2007, 18:07
by rsutc
MailWatch worked just fine for a long time, but recently when I use reports, mark something as spam and tell it ti "learn" I get back error messages like these:

Message 1J3EjM-0005n2-9s not found in quarantine

and I assume it has not in fact learned.

What causes this, and what is the fix?

Rick

Posted: 16 Dec 2007, 16:28
by Sarah
Hi Rick,

This forum is not for MailScanner or MailWatch questions. Please log a support ticket on the helpdesk for assistance. Thanks.

Regards,
Sarah