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Client Whitelist

Posted: 24 Feb 2015, 16:22
by alinford
When clients try to add email addresses to their Whitelist, It looks like it works, but when they check, the entry it not there, and it still says Maximum Entries: 0/30

Any ideas?

Re: Client Whitelist

Posted: 24 Feb 2015, 17:17
by Sarah
If you're referring to the MailScanner Front-End, please submit a ticket on the helpdesk for support.
https://support.waytotheweb.com/index.php

Re: Client Whitelist

Posted: 24 Feb 2015, 19:15
by alinford
I put in a ticket. Thanks.