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upgrade error(solved)

Posted: 05 Jan 2015, 19:05
by zhihao
Dear everyone,

I use directadmin control panel on my server. And I get the message below in csf cpanel:

Unable to connect to https://download.configserver.com, retry in 300 seconds. An Upgrade button will appear here if new version is detected

Could you please give me some advice? Thank you.

Re: upgrade error

Posted: 05 Jan 2015, 19:14
by zhihao
Solved.

yum install perl-Crypt-SSLeay

and everything is OK. :)

Re: upgrade error(solved)

Posted: 22 Jan 2016, 16:33
by erikvanheck
Thanks hero!!

Re: upgrade error(solved)

Posted: 29 Nov 2017, 23:23
by COB5
Nope yum install solution does not work
:(
Does anyone have any suggestions?
Is there a command line I can issue?

Re: upgrade error(solved)

Posted: 29 Nov 2017, 23:26
by COB5
Update:

root@cbox [~]# csf -u
Oops: Unable to download: Can't connect to download.configserver.com:443 (timeout)
root@cbox [~]#

Re: upgrade error(solved)

Posted: 29 Nov 2017, 23:37
by COB5
For anyone that comes after...

From problem server:
ping -c 4 download.configserver.com

If no response - Then IP is probably blocked.

Run ping on a server (on the same subnet) that can connect, and observe the IP that was resolved.

Go back to problem server and check that the IP or net cidr is not blocked, when you find it, remove that block entry.

Then run command: csf -u

This fixed it for us! :)