Page 1 of 1

high score email doesnt get deleted

Posted: 24 Feb 2014, 17:10
by alexistkd
Hi i just setup mailscanner to delete high score spam also the blacklisted emails should be set as high score spam i have this

Default action for high scoring spam (deliver/delete/forward). Note that forward will forward such spam to spam@. High scoring spam is unlikely to have false-positives and so can be set for deletion: delete

but in blacklisted emails i still see

Spam: Y Action(s): deliver
High Scoring Spam: Y Action(s): deliver

why doesnt shows delete? i restarted mailscanner, reloaded and nothing. still the same issue.

what should i do to fix this?

thank you.

Re: high score email doesnt get deleted

Posted: 24 Feb 2014, 18:06
by Sarah
The action shown in MailWatch is often not accurate in these cases. Check the actual mailbox or the exim log to see if the mail was actually delivered or not.

Regards,
Sarah