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MailScanner adds everyday the same domain to the list.

Posted: 11 Dec 2013, 07:24
by Sergio
Hi Sarah,
do you know why MailScanner is adding everyday the same account and reporting:
domain.com added to spam.scanning.rules
domain.com added to virus.scanning.rules
domain.com added to spam.action.rules
domain.com added to spamhigh.action.rules
domain.com added to virus.delivery.rules ?

How may I can fix this?

Best Regards,

Sergio

Re: MailScanner adds everyday the same domain to the list.

Posted: 11 Dec 2013, 15:50
by Sarah
MailScanner gets this information from /etc/localdomains and /etc/secondarymx so you should ensure there is nothing odd happening with those files.

Re: MailScanner adds everyday the same domain to the list.

Posted: 11 Dec 2013, 16:49
by Sergio
Hi Sarah,
there was nothing unusual on both files even /etc/secondarymx doesn't contain that domain in there, and at /etc/localdomains there is only one occurrence of the domain name.

Anything else I could check to fix this error?

Best Regards,

Sergio

Re: MailScanner adds everyday the same domain to the list.

Posted: 11 Dec 2013, 17:10
by Sarah
It's not something we've seen before. If you'd like to log a ticket we can take a look.

Re: MailScanner adds everyday the same domain to the list.

Posted: 11 Dec 2013, 17:23
by Sergio
Appreciated, I will open the ticket then.

Best Regards,

Sergio