Blank SA Score in Mailwatch

[Matthew]

Hey Guys,

Any ideas as to why I'm not seeing any scores in in the SA Score column in Mailwatch?

Thanks!

[Sarah]

It sounds like MailScanner is either not using spamassassin or is not scanning these emails at all for some reason. Have you looked for errors in your maillog? Are the mails being scanned at all? You can check this by looking at the email headers.