quarantine false positive

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elialum
Junior Member
Posts: 14
Joined: 21 Jun 2010, 06:48

quarantine false positive

Post by elialum »

Hi,

We are getting too much legit emails getting into the quarantine box.
They are marked as "Bad Content" (All of them are *definitely* Not spam / Virus).

For the moment, I only want MailScanner to stop email with high scored spam & Viruses, no need to quarantine any other emails.

I've read most of the configuration files, and tried to FAQ but couldn't understand how can I disable the quarantine.

Any help would be appreciated..

Thanks,
Eli.
sawbuck
Junior Member
Posts: 366
Joined: 10 Dec 2006, 16:20

Re: quarantine false positive

Post by sawbuck »

If you're using the MS Front-End in WHM:

http://www.configserver.com/techfaq/index.php?faqid=6
elialum
Junior Member
Posts: 14
Joined: 21 Jun 2010, 06:48

Re: quarantine false positive

Post by elialum »

Hi,

Thanks for the reply.

This FAQ shows how to enable quarantine, I want to completely disable quarantine - Deliver all mail, unless spam/virus.

Current settings are as follows -

WHM > MailScanner > Front-End Settings > Advanced Settings (click the link) > Enable email storing in quarantine > NO
WHM > MailScanner > MailScanner Configuration > Non Spam Actions = deliver header "X-Spam-Status: No"
WHM > MailScanner > MailScanner Configuration > Quarantine Whole Messages As Queue Files = no

I am still getting emails inside the quarantine box.

Am I missing something ?

Thanks,
Eli.
sawbuck
Junior Member
Posts: 366
Joined: 10 Dec 2006, 16:20

Re: quarantine false positive

Post by sawbuck »

Only other thing I can suggest would be to turn of MW logging in MailScanner.conf:

Always Looked Up Last = &MailWatchLogging
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