error send e-mail with attach excel file .xlsx

Discuss our MailScanner install script and MailScanner itself
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maurelio
Junior Member
Posts: 1
Joined: 10 Jan 2012, 14:53

error send e-mail with attach excel file .xlsx

Post by maurelio »

Since yesterday, after an upgrade MSFE and Clamav, all messages sent and received with. XLSX, DOCX and PPTX, are returning with the following error:

Warning: E-mail error detected
Report: MailScanner: Message attempted to kill MailScanner

MailWatch report: Bad Content/Infected

Can anyone help me with this?

Thank you.
MA
jestep
Junior Member
Posts: 21
Joined: 31 Mar 2010, 16:25

Re: error send e-mail with attach excel file .xlsx

Post by jestep »

Getting the same thing. Fresh install. Copies config from our last server and cannot get any Office 2007+ documents through. Put in a service ticket still waiting to hear back on it.
Sarah
Moderator
Posts: 934
Joined: 09 Dec 2006, 22:49

Re: error send e-mail with attach excel file .xlsx

Post by Sarah »

This appears to be a bug in a perl module or MailScanner. The workaround is to set "Maximum Archive Depth" to 0 in the MailScanner configuration.
rchilson
Junior Member
Posts: 8
Joined: 23 Feb 2012, 09:33

Re: error send e-mail with attach excel file .xlsx

Post by rchilson »

Thank you Sarah... I had this problem too. The workaround is fine but does anyone know a permanent fix for this?
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