Page 1 of 1

Blocked Files with underscore

Posted: 12 Jun 2010, 15:11
by Belaird
I am having a problem with anyone sending me a zip file from a mac computer is have the file quarantined. Mac unfortunately includes the _MACOSX folder which gets it blocked.

How can I get the scanner to allow these files to pass.

Posted: 14 Jun 2010, 15:01
by Sarah
You need to determine exactly why these files are being blocked, including whether it is the filetype or filename that is causing the problem. This FAQ should help you to troubleshoot it:
http://www.configserver.com/techfaq/index.php?faqid=12

Regards,
Sarah