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Quarantine Release Fails

Posted: 17 Jun 2009, 12:25
by skanwhost2
When I try to release a file from quarantine I receive the following error:

Release: error (unable to add recipient [usr@domain.com]: Invalid response code received from server)

This process had always worked and I just recently started receiving this error. I have not made any changes to MailScanner it is a new install.

Has anyone else seen this issue?

Thanks, Sydney

Re: Quarantine Release Fails

Posted: 07 Dec 2010, 06:05
by mikelegg
I just started having this problem as well.

Re: Quarantine Release Fails

Posted: 18 Dec 2010, 18:22
by Sarah
Check the file /usr/local/cpanel/whostmgr/docroot/cgi/mailwatch/conf.php for this line:

Code: Select all

define(QUARANTINE_FROM_ADDR, 'postmaster@[hostname]'); 
Try changing it to a "real" email address rather than postmaster @ your server's hostname.

If that doesn't work, check the setting for this line:

Code: Select all

define(QUARANTINE_USE_SENDMAIL, false);


and try changing it to true instead of false.