ConfigServer Community Forum

Hi,

for some reason I found our mailscanner to have issues with gmail.com:

exim -bt user@gmail.com
user@gmail.com cannot be resolved at this time: All deliveries are handled by MailScanner

Also all emails sent from gmail to our server receive a 550 sender verify failed. This issue gets resolved when disabling mailscanner. What could be the cause of this?

That's not a MailScanner issue. The message you're getting about "all deliveries are handled by MailScanner" is a normal message when you try to force deliver a message through the exim queue that has not yet been scanned by MailScanner. It will occur whether the message is going to be able to be delivered or not after processing.

You need to investigate the gmail problem by looking through your exim logs for information and then checking the exim website or exim newsgroup for help. It's not related to MailScanner at all.

Regards,
Sarah

i have exactly the same problem and if I disable mailscanner email from gmail is delivered fine. I have tested this with several different gmail accounts.