ConfigServer Community Forum

Installation Errors
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When I ran the install script I received the following errors

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Installing MailScanner service into /etc/init.d/ ...

`MailScanner' -> `/etc/init.d/./MailScanner'
mode of `/etc/init.d/MailScanner' changed to 0700 (rwx------)
install.sh: line 7: chkconfig: command not found

Performing MailScanner installation/upgrade...

install.sh: line 11: 27144 Segmentation fault (core dumped) perl msinstall.pl

Copying MailScanner/cPanel scripts...

mkdir: created directory `/usr/mscpanel'
`mscheck.pl' -> `/usr/mscpanel/./mscheck.pl'
`mscpanel.pl' -> `/usr/mscpanel/./mscpanel.pl'
`msswitch.pl' -> `/usr/mscpanel/./msswitch.pl'
`version.txt' -> `/usr/mscpanel/./version.txt'
`exim.init' -> `/usr/mscpanel/./exim.init'
mode of `/usr/mscpanel/mscpanel.pl' changed to 0700 (rwx------)
mode of `/usr/mscpanel/mscheck.pl' changed to 0700 (rwx------)
mode of `/usr/mscpanel/msswitch.pl' changed to 0700 (rwx------)

install.sh: line 28: service: command not found
Starting chkservd: /bin/bash: line 1: 27171 Segmentation fault /usr/local/cpanel/libexec/chkservd
[FAILED]

Removing old scripts if they exist...


If any files were removed then you should ensure that you read the /usr/mscpanel/README.txt section: Upgrading.

All done.
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Has anyone encountered this before?

My bad

I didn't use "su -" just "su".

All good now.

OK I got to the final part of the install and received the following errors ..

Reloading MailScanner workers:
Starting MailScanner daemons: [FAILED]
MailScanner: Can't locate Net/CIDR.pm in @INC (@INC contains: /usr/mailscanner/lib /usr/lib/perl5/5.8.8/x86_64-linux /usr/lib/perl5/5.8.8 /usr/lib/perl5/site_perl/5.8.8/x86_64-linux /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl . /usr/mailscanner/lib) at /usr/mailscanner/lib/MailScanner/Config.pm line 34.
BEGIN failed--compilation aborted at /usr/mailscanner/lib/MailScanner/Config.pm line 34.
Compilation failed in require at /usr/mailscanner/bin/MailScanner line 70.
BEGIN failed--compilation aborted at /usr/mailscanner/bin/MailScanner line 70.

It appears I needed to install a packaged called "Net/CIDR".

That's done, now when I try to start MailScanner I get ...

Starting MailScanner daemons:
MailScanner: Can't locate MIME/Parser.pm in @INC (@INC contains: /usr/mailscanner/lib /usr/lib/perl5/5.8.8/x86_64-linux /usr/lib/perl5/5.8.8 /usr/lib/perl5/site_perl/5.8.8/x86_64-linux /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl . /usr/mailscanner/lib) at /usr/mailscanner/lib/MailScanner/MCPMessage.pm line 41.
BEGIN failed--compilation aborted at /usr/mailscanner/lib/MailScanner/MCPMessage.pm line 41.
Compilation failed in require at /usr/mailscanner/bin/MailScanner line 80.
BEGIN failed--compilation aborted at /usr/mailscanner/bin/MailScanner line 80.

So it looks like there are more packages to install.

Is there a way of installing all of the dependant packages in one go?

We've been seeing some perl module problems on install lately. You can try running /scripts/checkperlmodules until it runs clean. After that just keep installing whatever modules are missing. We will look into this and see if we can determine where the problem lies.

Thanks Sarah

I'll give it a try.

Added a few packages and updated Perl::IO to the latest version and it's all good now.