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Updated to 4.14 and on Cpanel i get HTTP 500 Error page

Posted: 17 Oct 2008, 18:40
by andy_dice
Hello i have updated version 4.13 of ConfigServer Security&Firewall to version csf v4.14 from the cpanel.

The installation did something strange and now i see error http 500 when i click on ConfigServer Security&Firewall from the cpanel.

I've tried to install the ConfigServer Security&Firewall manually via shell but nothing changes always HTTP 500 error when i click ConfigServer Security&Firewall from the cpanel.

Via shell I see that the services are running.

Some suggestions ? :confused:


Thanks

Me too

Posted: 18 Oct 2008, 02:30
by twistedpair
I just hit the upgrade button as well and now I get page not found when following the link to https://servername.net:2087/cgi/addon_csf.cgi.

checked status and restarted from server explorer and it looks like it's running but nothing in WHM.

Thanks

Posted: 18 Oct 2008, 08:25
by andy_dice
Yep, same issue that i got. Hope there is a fix for this. :)

Posted: 19 Oct 2008, 14:21
by Teja
Just Updated and got the same thing:
Premature end of script headers: addon_csf.cgi:
Hope there is an answer to this.
CSF is running, but error in whm.

Posted: 19 Oct 2008, 16:04
by andy_dice
Hello i have update to version [ConfigServer Blog] New csf v4.15 but the issue is still there...

Posted: 21 Oct 2008, 15:12
by leozim
same problem here

Problem with... what?

Posted: 22 Oct 2008, 06:44
by fedlerner
I get the following error when trying to access CSF from WHM:

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Internal Server Error

      Premature end of script headers: /usr/local/cpanel/whostmgr/docroot/cgi/addon_csf.cgi: Please check /usr/local/cpanel/logs/error_log for the exact error.
      
I did "perl -c /usr/local/cpanel/whostmgr/docroot/cgi/addon_csf.cgi" and I get:

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Can't locate Cpanel/Rlimit.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/5.8.8/i686-linux /usr/lib/perl5/5.8.8 /usr/lib/perl5/site_perl/5.8.8/i686-linux /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at addon_csf.cgi line 19.
BEGIN failed--compilation aborted at addon_csf.cgi line 19.
I tried "/scripts/perlinstaller --force" but the problem still exists. The output for this is:

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Fetching http://cpan.cpanel.net/cPCPAN/STABLE/modules.versions (0)....@209.85.80.214......connected......receiving...100%......Done
Method: Perl Expect 
  
Fetching CPAN timestamp...Done
Testing connection speed...(this could take a while).....................................Done
Ping:1000 Testing connection speed to cpan.erlbaum.net using pureperl...(157400.00 bytes/s)...Done
Ping:2.310 Testing connection speed to cpan.belfry.net using pureperl...(314800.00 bytes/s)...Done
Ping:1000 Testing connection speed to cpan.glines.org using pureperl...(156800.00 bytes/s)...Done
Three usable mirrors located
Mirror Check passed for cpan.belfry.net (/index.html)
Unknown config variable 'less'
commit: wrote '/usr/lib/perl5/5.8.8/CPAN/Config.pm'
perlmod--Install done

Posted: 22 Oct 2008, 06:46
by fedlerner
I've also added on the 2nd line of the addon_csf.cgi the following: use CGI::Carp qw(fatalsToBrowser);
Which makes the error to be shown on the Broswer.
And this is what I get:

Code: Select all

Can't locate Cpanel/Rlimit.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/5.8.8/i686-linux /usr/lib/perl5/5.8.8 /usr/lib/perl5/site_perl/5.8.8/i686-linux /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/whostmgr/docroot/cgi/addon_csf.cgi line 20.BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/docroot/cgi/addon_csf.cgi line 20.For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.
Please can someone help me with this.. ? :)

Posted: 22 Oct 2008, 17:12
by chirpy
What version of cPanel are you running? If you're not on the latest STABLE/RELEASE/CURRENT or EDGE then upgrade cPanel.

Posted: 22 Oct 2008, 18:34
by andy_dice
Hello updated via shell to version csf v4.16. I see again the page ConfigServer Security&Firewall in the control panel.
I may say, in my case, the problem has been fixed with this update.