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CSF and Jetbackup kill

Posted: 21 Mar 2025, 15:40
by bluerayconcepts
We have recently been having an issue with JetBackup restoration processes getting kill by CSF. If we disable CSF the restoration process goes off without a hitch. Troubleshooting with CPanel and Jetbackup we narrowed this down to CSF killing the mongod process for JetBackup.

So per JetBackup support we placed exe:/usr/local/jetapps/usr/bin/mongod in the pignore file. This worked for a while but we are now running into this issue again. It looks like the restoration process is being killed and the only thing i can find in the logs is the following.

lfd[2490703]: *Excessive Processes* User:XXXXXX Kill:1 Process Count:14

Is there another setting someplace I am missing.

Currently when we want to restore we have to disable CSF > restore > renable CSF.

Re: CSF and Jetbackup kill

Posted: 03 Apr 2025, 15:30
by geekytone
Looks like your process got killed due to the total process count of the user. Consider increasing PT_USERPROC in /etc/csf/csf.conf.