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MailScanner not installed but is still there and blocking emails.

Posted: 03 May 2024, 10:57
by phild1
Hi,
I think I may have tinkered with mailscanner a year or two ago but never went ahead with it. Now, for ome reason all emails on my server are stuck in the mail queue with the error form cpanel mail manager:
LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -M 1s2p8K-00000001A46-3lEU
delivering 1s2p8K-00000001A46-3lEU
LOG: MAIN
Spool file 1s2p8K-00000001A46-3lEU-D not found



or from CSF mail queue manager:
LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1s2pbj-000000001xK-0Ow8
delivering 1s2pbj-000000001xK-0Ow8
LOG: MAIN
== alfiethedog.tm@gmail.com <alfiethedog.TM@gmail.com> R=defer_router defer (-1): All deliveries are handled by MailScanner

I have uninstalled or deleted all instances of mailman and restarted the server but mails are still stuck.

I restored a back up of the server and everything went back to normal but the next day the problem returned. That has happened twice now.

Can anyone help please? Thanks in advance.

Re: MailScanner not installed but is still there and blocking emails.

Posted: 03 May 2024, 11:42
by Sarah
Did you uninstall MailScanner and MSFE following the instructions in this article?

https://support.configserver.com/en/kno ... -my-server

Regards,
Sarah