ConfigServer Community Forum

This afternoon I updated my MailScanner and MailScanner Front end.
Now MailScanner will no longer start.

Below are the error messages.

Any guidance on how to resolve this will be greatly appreciated.



Can't locate MailScanner/Antiword.pm in @INC (you may need to install the MailScanner::Antiword module) (@INC conta
Dec 07 19:20:21 server.visualmalls.net MailScanner[13088]: BEGIN failed--compilation aborted at /usr/mailscanner/usr/sbin/MailScanner line 92.
Dec 07 19:20:21 server.visualmalls.net systemd[1]: MailScanner.service: control process exited, code=exited status=2
Dec 07 19:20:21 server.visualmalls.net systemd[1]: Failed to start MailScanner AntiSpam and AntiVirus.
-- Subject: Unit MailScanner.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/li ... temd-devel
--
-- Unit MailScanner.service has failed.
--
-- The result is failed.
Dec 07 19:20:21 server.visualmalls.net systemd[1]: Unit MailScanner.service entered failed state.
Dec 07 19:20:21 server.visualmalls.net systemd[1]: MailScanner.service failed.

I forgot to mention my server environment.

CentOS v7.9
cPanel 110.0.15

Thank you,
Tim

Do you see anything helpful in /var/log/maillog? Have you tried reinstalling from scratch or force reinstalling from the WHM MSFE UI? If that doesn't work please log a ticket on the helpdesk and we'll try to help.
https://support.configserver.com/

Regards,
Sarah