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MSFE - ERROR: Unsupported OS: [Redhat] [CloudLinux Server release 6.10 (Vladimir Lyakhov)] [ipv4]

Posted: 02 Jun 2022, 22:34
by davetanguay
I noticed there is an available update from MSFE but when I try to upgrade it from within WHM > ConfigServer MailScanner Front-End > Upgrade MSFE > it returns the following error:

ERROR: Unsupported OS: [Redhat] [CloudLinux Server release 6.10 (Vladimir Lyakhov)] [ipv4]

Did you recently drop support for CloudLinux 6.10 ?

Is there any way to get this working with CloudLinux 6.10 ?

If not, how do I uninstall MSFE and MailScanner from the server completely so it can use SpamAssassin instead?

Re: MSFE - ERROR: Unsupported OS: [Redhat] [CloudLinux Server release 6.10 (Vladimir Lyakhov)] [ipv4]

Posted: 03 Jun 2022, 09:00
by Sarah
Hello,

CloudLinux 6 is no longer a supported operating system since November 2020, and we have not supported it since then. You will not be able to upgrade MSFE until you move to a supported operating system.

Instructions to uninstall MailScanner and MSFE can be found in the knowledgebase:
https://support.configserver.com/en/kno ... -my-server