ConfigServer Community Forum

Getting this error every day....

Oops: Unable to download: Can't connect to download.configserver.com:443 (Connection timed out)

If I check updates from the WHM CDF+LFD plugin, it checks and says no update. Says I have latest.

I have the download and license IPs listed properly in ALLOW and IGNORE.

This should not be happening, and wasn't. Now it is, no changes.

Did they change the IP addresses?

Please either log a ticket on the helpdesk or send us an email with your IP address so we can check whether it is blocked in our firewall.

OK, I was unaware that there was a "Helpdesk" to which I was authorized to send a ticket.
And I am unaware of the proper email address.... I will do some searching.

Thanks!

Sarah wrote: ↑15 Mar 2022, 16:25 sales@waytotheweb.com

Thank you. Email sent.