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Prevent a specific email address from getting blocked

Posted: 28 Nov 2020, 12:41
by isaadhussain
I have an email address that is repeatedly checking my server, but that account is invalid (non-existant account), and I know that the person doing it is not malicious, but only stubborn for not updating their settings, can i skip that email address from being checked by CSF and dont block their IP?

I use directadmin by the way.