Modify LFD Email
Posted: 25 Sep 2020, 20:50
Hi All,
We're getting swamped with LFD Excessive Resource Usage emails and are working on that. Just wondering though, if its possible to modify the email subject as to remove the PID
for example, the email we get now is:
RE: lfd on hostname.servername.com: Excessive resource usage: username (45750 (Parent PID:45750))
Would like it to be:
RE: lfd on hostname.servername.com: Excessive resource usage: username
Reason being, these emails go to our support address which creates a ticket on EVERY email! You can imagine how many tickets it creates lol! If we could have a subject line that is the same, it would simply update 1 ticket rather than creating a seperate ticket each time.
Anyone have any ideas on if this is possible or not? Thanks!
We're getting swamped with LFD Excessive Resource Usage emails and are working on that. Just wondering though, if its possible to modify the email subject as to remove the PID
for example, the email we get now is:
RE: lfd on hostname.servername.com: Excessive resource usage: username (45750 (Parent PID:45750))
Would like it to be:
RE: lfd on hostname.servername.com: Excessive resource usage: username
Reason being, these emails go to our support address which creates a ticket on EVERY email! You can imagine how many tickets it creates lol! If we could have a subject line that is the same, it would simply update 1 ticket rather than creating a seperate ticket each time.
Anyone have any ideas on if this is possible or not? Thanks!