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Spam appears blocked, but user receives all the spam.

Posted: 11 Sep 2020, 16:22
by Activex
Hello!

I can see from the WHM that Mailscanner Front-End shows (in black) the blocked spam, however the user receives all blocked spam emails in their email account.

Can someone tell me how to fix it?

Thank you!

Re: Spam appears blocked, but user receives all the spam.

Posted: 11 Sep 2020, 21:29
by Sarah

Re: Spam appears blocked, but user receives all the spam.

Posted: 13 Sep 2020, 11:51
by Activex
Hello Sarah!
It seems to work now.
Thank you!