ConfigServer Community Forum

Via email I get the following notifications (hundreds a day):

Time: Mon Mar 2 02:16:07 2020 +0000
Account: mailman
Resource: Process Time
Exceeded: 17249 > 10000 (seconds)
Executable: /usr/bin/python2.7
Command Line: /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=ArchRunner:0:1 -s
PID: 8576 (Parent PID:8549)
Killed: No

I have added the following lines to my csf pignore file and restarted LFD:

pcmd:/usr/local/cpanel/3rdparty/bin/python /usr/local/cpanel/3rdparty/mailman/bin/qrunner.*
pcmd:/usr/local/cpanel/3rdparty/bin/python /usr/local/cpanel/3rdparty/mailman/bin/mailmanctl.*

Yet I keep getting the emails anyway. What am I doing wrong? What should I put in to prevent CSF from sending me notifications for this process?

Any help at all on this would be greatly appreciated. I'm still getting them. Same path:

Account: mailman
Resource: Process Time
Exceeded: 10010 > 10000 (seconds)
Executable: /usr/bin/python2.7
Command Line: /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=RetryRunner:0:1 -s

Have you tried ignoring the user account mailman instead of the processes themselves? We've had some better results lately with doing that for system-based accounts versus the command or executable they generate.

For the entry to work, it has to point to the exact file, and not alias.
Thankfully, the error message contains all we need to construct a valid entry:
Command Line: /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=ArchRunner:0:1 -s

In your case, the entries to the csf.pignore file should be:
pcmd:/usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner.*
pcmd:/usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/mailmanctl.*

*Don't forget to restart lfd.