ConfigServer Community Forum

Posted: **13 Feb 2020, 16:39**

Hi,

I am receiving an error when attempting to access the interface. I am getting a 500 Internal Server Error:

No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/configserver/csf.cgi): The subprocess reported error number 72,057,594,037,927,935 when it ended. The process dumped a core file.

I rebooted the server but that didn't solve the issue.

I checked available disc space, only using 35%

All other ConfigServer products on the server are operating fine

Posted: **22 Feb 2020, 19:19**

This is still an issue... Anyone have an idea what might be going on?

Posted: **28 Feb 2020, 16:37**

I'm receiving the same message. Anyone have any ideas?

Posted: **28 Feb 2020, 17:11**

I finally figured this out for my server.

Here's what I did from the command line.

- Checked out /usr/local/cpanel/logs/error_log
- Found an error that was something like this:

Code: Select all

Can't locate IO/SigGuard.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 18.

- Reinstalled perl:

Code: Select all

yum reinstall perl

- Reinstalled my missing module:

Code: Select all

/scripts/perlinstaller IO::SigGuard

- Reinstalled CSF. Directions here: https://download.configserver.com/csf/install.txt

Once I did all that, the error was resolved. Hopefully this helps you out.

Posted: **28 Feb 2020, 20:39**

Thanks for sharing this! Did doing this revert all the CSF settings back to the defaults?

ConfigServer Community Forum

Error number 72,057,594,037,927,935

Error number 72,057,594,037,927,935

Re: Error number 72,057,594,037,927,935

Re: Error number 72,057,594,037,927,935

Re: Error number 72,057,594,037,927,935

Re: Error number 72,057,594,037,927,935