ConfigServer Community Forum

Hi there. I've been trying to update CMC on a new server through WHM, and updates have been failing for several weeks. The server is running CENTOS 7.5 standard v74.0.9

Here are the update messages:

Retrieving new cmc package...[no progress in progress bar]

Unpacking new cmc package...

tar (child): cmc.tgz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
sh: line 0: cd: cmc: No such file or directory
sh: install.sh: No such file or directory

It looks like the download is just failing, which is interesting because I can see that cxs and other services are updating alright. I think it may be an issue with our NAT firewall, so I'm wondering if there's an IP address or something that I need to have my hosting techs whitelist to allow you through? Thanks.

Hi!

I have the same problem as you with the same setup. Did you find a way to fix it?

However, I do not have any other firewall.

I switched to EasyApache4 recently and maybe it's the reason why I can't update anymore.

Thank you,

Isabelle

FYI,

By running this command line, I was able to update CMC.

curl -sL https://download.configserver.com/csupdate | perl

I've found this information on the blog.

It is now working with the updated version

03medias wrote: ↑09 Oct 2018, 14:52 FYI,

By running this command line, I was able to update CMC.

curl -sL https://download.configserver.com/csupdate | perl

I've found this information on the blog.

It is now working with the updated version

Which blog did you find this on do you have a link ?

03medias wrote: ↑09 Oct 2018, 14:52 FYI,

By running this command line, I was able to update CMC.

curl -sL https://download.configserver.com/csupdate | perl

I've found this information on the blog.

It is now working with the updated version

Thanks.. I had this same error today, and was able to update using your command..

I wasn't able to update CMC, and with you command I did it right away.

Thanks!!

Came here after trying to update from inside WHM and seeing the same error. I believe here is the info from CFS team: https://blog.configserver.com/?page_id=1995


I can confirm it still works on command line: To o use this method you must be logged into root via SSH to the server and then run: