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South Africa Blocked

Posted: 19 Oct 2017, 08:44
by SupaMonkey
Hey Guys,
Have you blocked South African access to your site (configserver.com)? I cant access your site even though its up (using hideproxy.me through USA to post this).

This makes it impossible for me to open support tickets / contact you since you dont list email addresses. I cant use hideproxy.me to post support tickets - it fails. Its not only my IP because I get the same result from home.

Current IP range: 196.215.3.*

Please can you unblock if thats the case so I can get support!

Thanks.

Re: South Africa Blocked

Posted: 19 Oct 2017, 10:23
by Sarah
Hello,

Please contact us by email (sales@waytotheweb.com) with your IP address so we can check for it specifically.

Regards,
Sarah