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MailScanner FE Upgrade White Screen

Posted: 15 Aug 2017, 23:43
by mojocreator
After upgrading via WHM, I now have a white screen when ConfigServer MailScanner FE is clicked. I also performed a manual install using the following but I still don't get the UI. Running a tail did show results so that was working.

FYI: I also can't upgrade CXS which I posted in the CXS board.

wget https://download.configserver.com/msinstall.tar.gz
tar -xzf msinstall.tar.gz
cd msinstall/
./install.sh
tail -f /var/log/maillog
tail -f /var/log/exim_mainlog

Screenshot: https://www.screencast.com/t/FBvjZ8qH

Re: MailScanner FE Upgrade White Screen

Posted: 16 Aug 2017, 17:56
by Sarah
Please submit a ticket on the helpdesk for assistance with this and the cxs upgrade issue:
https://support.configserver.com/

Re: MailScanner FE Upgrade White Screen

Posted: 11 Sep 2017, 13:45
by ynorecex
I have the same problem.

I tried to remove and install again and now the plugin has disappeared from WHM and it no longer appears.

Re: MailScanner FE Upgrade White Screen

Posted: 11 Sep 2017, 18:30
by Sarah
Try using our updater script to resolve this:
https://blog.configserver.com/?page_id=1995