Page 1 of 1
Uninstalled MailScanner - Messages Stuck in Pending Queue
Posted: 30 May 2017, 13:13
by RickG
I uninstalled MailScanner using the script and just noticed I have a significant number of messages starting to back up in the Pending Queue (per ConfigServer Mail Queues). I cannot seem to release these messages or even force the queue. Any help would be appreciated! Thanks -
Re: Uninstalled MailScanner - Messages Stuck in Pending Queue
Posted: 30 May 2017, 16:48
by Sarah
Assuming you used our current uninstall script, then if MailScanner was successfully uninstalled, then there will be no "Pending queue" showing in CS Mail Queues, so something must have gone wrong with the uninstall. If you would like assistance please submit a ticket on the helpdesk.