Today's Upgrades (Oct. 13)

jlteller · Post by **jlteller** » 13 Oct 2009, 19:39

I upgraded both MSFE (4.29) and the Mail Scanner Script (2.76) this morning and now I'm getting all kinds of errors and some users are reporting problems sending messages (but not receiving them.)

CPanel has been sending me messages like this:

exim-465 failed @ Tue Oct 13 13:19:27 2009. A restart was attempted automagically.
Service Check Method: [tcp connect]

Failure Reason: Timeout while trying to get data from service

My logcheck messages contain lots of:

Oct 13 12:56:32 server_name exim: exim shutdown succeeded
Oct 13 12:56:32 server_name exim: spamd shutdown failed
Oct 13 12:56:32 server_name exim: exim shutdown failed
Oct 13 12:56:32 server_name exim: spamd shutdown failed
Oct 13 12:56:32 server_name exim: exim shutdown failed
Oct 13 12:56:32 server_name exim: spamd shutdown failed
2009-10-13 12:04:41 socket bind() to port 465 for address (any IPv6) failed: Address already in use: daemon abandoned
2009-10-13 12:14:43 socket bind() to port 465 for address (any IPv6) failed: Address already in use: daemon abandoned

and of course those same errors exist in abundance in /var/log/messages and /var/log/exim_paniclog in roughly 5 minute intervals.

Any ideas how to get this fixed?

Post by **ForumAdmin** » 13 Oct 2009, 21:05

It could be an exim init script incompatibility.

To workaround the problem make sure you're running in/out scanning using the following:

/usr/mscpanel/msswitch.pl inout

then force an exim update:

/scripts/eximup --force

It would then be useful to know the output from:

cat /usr/local/cpanel/version

exim -bV

jlteller · Post by **jlteller** » 13 Oct 2009, 22:53

Thanks for your help.

Unfortunately it appears that after running your 2 script suggestions the problem remains.

Output of the cat: 11.25.0-CURRENT_40108

Output of exim -bV:

Exim version 4.69 #1 built 16-Mar-2009 15:16:41
Copyright (c) University of Cambridge 2006
Berkeley DB: Sleepycat Software: Berkeley DB 4.2.52: (December 11, 2004)
Support for: crypteq iconv() IPv6 PAM Perl OpenSSL Content_Scanning Old_Demime Experimental_SPF Experimental_SRS Experimental_DomainKeys
Lookups: lsearch wildlsearch nwildlsearch iplsearch dbm dbmnz passwd
Authenticators: cram_md5 dovecot plaintext spa
Routers: accept dnslookup ipliteral manualroute queryprogram redirect
Transports: appendfile/maildir autoreply pipe smtp
Size of off_t: 8
Configuration file is /etc/exim.conf

Post by **ForumAdmin** » 13 Oct 2009, 22:56

Then it would suggest that it is something outside of the MailScanner configuration causing the problem. I can only suggest to try uninstalling MailScanner and resetting the exim configuration to defaults to get email working again. If it still then fails, you'd need to go to cPanel for support.