MailScanner Not Performing Well

dventer · Post by **dventer** » 25 May 2008, 13:01

Hello,

We had a power outage on a machine a few days ago, it went back up and everything looked to be good however, MailScanner is not doing its thing.

The ConfigServer Mail Queue plugin on WHM shows that we have over 8000 emails in the Pending queue. MailScanner is awake and is delivering mail as it pleases, like once every minute we may see a "Completed" in exim_mainlog. The server load is just about 0 - yet it will not wake up and start doing its thing.

I've tried restarting the box, exim, MailScanner, it still will not start performing:

a ps shows:

mailnull 16816 0.0 0.8 25224 17304 ? Ss 13:21 0:00 MailScanner: master waiting for children, sleeping
mailnull 16817 1.0 3.6 83652 76556 ? S 13:21 0:25 MailScanner: checking with SpamAssassin
mailnull 16832 1.1 3.7 85248 78212 ? S 13:21 0:26 MailScanner: checking with SpamAssassin
mailnull 16853 1.1 3.7 84996 77640 ? S 13:21 0:26 MailScanner: checking with SpamAssassin

PLEASE can someone help me?! This was originally installed by ConfigServer.

Thanks.

Post by **Sarah** » 25 May 2008, 23:08

Have you been through all the suggestions in this FAQ?
http://www.configserver.com/techfaq/index.php?faqid=58

If you need support for this please log a support ticket on our helpdesk.