ClamAV Update Issue

[DECNets]

Aloha,

I recently purchased the ConfigServer cPanel setup package, and have now noted a ClamAV Logwatch error regarding it being outdated.

I've followed the instructions listed within the body of the email, and the update process states the package is not installed.

https://www.clamav.net/documents/upgrading-clamav

[root@ws1 ~]# yum update clamav
Loaded plugins: fastestmirror, rhnplugin, universal-hooks
This system is receiving updates from CLN.
Loading mirror speeds from cached hostfile
* EA4: 66.23.237.210
* cpanel-addons-production-feed: 66.23.237.210
* cloudlinux-x86_64-server-7: xmlrpc.cln.cloudlinux.com
Package(s) clamav available, but not installed.

As managing my ClamAV installs on all other CentOS servers seems to occur without issue, I wonder if this is related to a specific flavor which has been employed with CXS?

Thanks for your assistance. -Ian

[Sarah]

Hello,

You should only be using cPanel's clamavconnector with cxs, and should not have any other clamav installed, including via yum. You should uninstall any other clamav and then uninstall/reinstall clamavconnector via WHM if you are having problems.

Regards,
Sarah

[DECNets]

That is the only one I am running on this server. I've uninstalled and reinstalled it, and the version number has remained the same.

Shall I open a ticket with cPanel to resolve this?

[Sarah]

Yes, that would be my suggestion.