CSF won't start, gives Perl error (?)

[SilverXp]

Hi,

I'm starting a new VPS and keep rebuilding it. Now my host changed some things. In the beginning cPanel/WHM 11.50 with CentOS 6 was installed and I had no troubles running csf. But recently my host changed it to CentOS 7 and now I have trouble running csf.

I don't have any trouble downloading and installing it, but it won't start and when I check for errors I get the following:

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Can't locate Config_heavy.pl in @INC (@INC contains: /usr/local/csf/lib /usr/local/cpanel /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4 /opt/cpanel/perl5/514/site_lib/x86_64-linux-64int /opt/cpanel/perl5/514/site_lib .) at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4/x86_64-linux-64int/Config.pm line 79.
BEGIN failed--compilation aborted at /usr/local/csf/lib/version/vpp.pm line 687.
Compilation failed in require at (eval 4) line 2.
BEGIN failed--compilation aborted at (eval 4) line 2.
Compilation failed in require at /usr/local/csf/lib/ConfigServer/Config.pm line 10.
BEGIN failed--compilation aborted at /usr/local/csf/lib/ConfigServer/Config.pm line 10.
Compilation failed in require at /sbin/csf line 16.
BEGIN failed--compilation aborted at /sbin/csf line 16.

I get this error when using csf -r, but csf -e results in the same error. Even uninstalling csf gives this error.

Running the test, shows no problems:

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perl /usr/local/csf/bin/csftest.pl

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Testing ip_tables/iptable_filter...OK
Testing ipt_LOG...OK
Testing ipt_multiport/xt_multiport...OK
Testing ipt_REJECT...OK
Testing ipt_state/xt_state...OK
Testing ipt_limit/xt_limit...OK
Testing ipt_recent...OK
Testing xt_connlimit...OK
Testing ipt_owner/xt_owner...OK
Testing iptable_nat/ipt_REDIRECT...OK
Testing iptable_nat/ipt_DNAT...OK

RESULT: csf should function on this server

I'm guessing it's some kind of Perl module, but searching for it, doesn't give me the right answer.

I hope you guys can help me out.
Thom

p.s. The UI in WHM itself isn't visible, only the header with the logo.

[ForumAdmin]

You are missing a required perl file in the cPanel perl installation:

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/usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4/x86_64-linux-64int/Config_heavy.pl

This file is not controlled by csf but by the installation of perl by cPanel.

You could try forcing a upcp run to fix the issue, otherwise you would have to ask cPanel about that missing file:

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/scripts/upcp --force

[SilverXp]

Hi,

Thanks for your quick response. I contacted cPanel and they were also unable to find a problem with the installation. It had something to do with the configuration by my host.

A quick note to other people. The following command fixed my issue:

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/scripts/check_cpanel_rpms

It turned out that my Perl installation was corrupt and had missing or altered files.

Thanks anyway!
Thom