Unable to connect to download[DOT]configserver[DOT]com

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seanp
Junior Member
Posts: 2
Joined: 25 Mar 2015, 19:13

Unable to connect to download[DOT]configserver[DOT]com

Post by seanp »

I am getting the following error, in CSF, under WHM:

Unable to connect to download[DOT]configserver[DOT]com, retry in 135 seconds. An Upgrade button will appear here if new version is detected

I have never had an issue, with CSF, until today. I checked my server and can ping download[DOT]configserver[DOT]com. There doesn't seem to be any issues with my server (no DNS or connectivity issues found). Could my IP possibly be blocked at download[DOT]configserver[DOT]com?

Thanks,
Sean
seanp
Junior Member
Posts: 2
Joined: 25 Mar 2015, 19:13

Re: Unable to connect to download[DOT]configserver[DOT]com

Post by seanp »

I think this may be an issue on the ConfigServer side, because now it is happening on my other cPanel server (on a different circuit and provider).

Sean
enkrypt
Junior Member
Posts: 2
Joined: 30 Mar 2015, 21:52

Re: Unable to connect to download[DOT]configserver[DOT]com

Post by enkrypt »

Are you getting this when trying `csf -u`?

Code: Select all

Oops: Unable to download: Protocol scheme 'https' is not supported (LWP::Protocol::https not installed)
If so you need to install the SSL perl dependencies:

Code: Select all

yum install perl-Crypt-SSLeay perl-LWP-Protocol-https
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