Empty csf page in WHM after cPanel upgrade

[Achtron]

The CSF control panel page in WHM on my server is just empty after cPanel upgrade (11.32.2.15) last night.

[farzin]

i have faced the same problem ,
Internal Server Error
500
No response from subprocess with exit signal: 2

i have no specific logs in /var/log/messages or /usr/local/apache/logs regarding csf or internal server errors or code 500.

and here is what i faced after updating httpd.conf
BEGIN failed--compilation aborted at /scripts/ensure_vhost_includes line 20.

Can't locate Net/LibIDN.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib/perl5/5.8.8/x86_64-linux /usr/local/lib/perl5/5.8.8 /usr/local/lib/perl5/site_perl/5.8.8/x86_64-linux /usr/local/lib/perl5/site_perl/5.8.8 /usr/local/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Encoder/Punycode.pm line 10.
Compilation failed in require at /usr/local/cpanel/Cpanel/DomainTools.pm line 13.

and here is the error i saw from cpanel update logs :
This module is required by cPanel, and the system may not function correctly until it is installed, and functional. Below is the results of the auto-install attempt:

Test Run
==============
Can't locate IO/Interactive/Tiny.pm in @INC (@INC contains: /usr/local/lib/perl5/5.8.8/x86_64-linux /usr/local/lib/perl5/5.8.8 /usr/local/lib/perl5/site_perl/5.8.8/x86_64-linux /usr/local/lib/perl5/site_perl/5.8.8 /usr/local/lib/perl5/site_perl .) at - line 1.
BEGIN failed--compilation aborted at - line 1.


Installer Run
==============

[farzin]

hi , i force upgraded my cpanel again and things are working fine again
/scripts/upcp -force

[Sergio]

I think that just restarting CPanel everything will be fine:

service cpanel restart

[Achtron]

Restarting cPanel or forcing upgrade didn't help.

Instead of blank page, I get internal server error 500 now for the csf page.

[Achtron]

This has been solved after upcp did run automatically this evening.

[Website2012]

Hello
I have the same problem

Restarting cPanel or forcing upgrade didn't help us

i sow this message :

Internal Server Error
500
No response from subprocess with exit signal: 2

Any help here ?

Thanks

[Sarah]

Check your cPanel error log for further information. It may be a perl problem.

Regards,
Sarah

[Website2012]

thanks sarah

I sow this errors

Can't locate Net/LibIDN.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/local/cpanel/Cpanel/Encoder/Punycode.pm line 10.
Compilation failed in require at /usr/local/cpanel/Cpanel/DomainTools.pm line 13.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/DomainTools.pm line 13.
Compilation failed in require at /usr/local/cpanel/Cpanel/CheckData.pm line 8.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/CheckData.pm line 8.
Compilation failed in require at /usr/local/cpanel/Cpanel/cPanelFunctions.pm line 11.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/cPanelFunctions.pm line 11.
Compilation failed in require at /usr/local/cpanel/whostmgr/docroot/cgi/addon_csf.cgi line 24.
BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/docroot/cgi/addon_csf.cgi line 24.
Internal Server Error: "GET /cgi/addon_csf.cgi HTTP/1.1" 500 No response from subprocess with exit signal: 2

How i can correct this problem ?

Thanks

[Sarah]

Try force installing the missing perl module with:

Code: Select all

/scripts/perlinstaller --force Net::LibIDN