PDF blocked as "Other"

[excessnet]

I have email comming from a Scan2PDF printer, from tech@domain.com. The PDF is sometime blocked as "Other" in Mailwatch.

I tried to add to virus.scanning.rules:

Code: Select all

FromOrTo: tech@domain.com no

But since I wish to scan the rest of the domaine, I also have

Code: Select all

FromOrTo: *@domaine.com yes

on the file. I tried to place it first or 2nd, dosent seem to work. I Also tried to place it in the "whitelist", but it's not working.

I'm restarting MailScanner each time.

Am-I using the wrong file? What could I do ? What "Other" mean? It's spam or virus or ?

[Sarah]

It is better to ensure that these particular attachments are not blocked rather than not scanning any attachments for a domain or user. The whitelist is only for spam scanning.

You need to determine exactly why the attachments are being blocked. Please see this FAQ:
http://www.configserver.com/techfaq/index.php?faqid=12

[excessnet]

Oh... I was looking with closed eyes, in the lasted report, it said it was blocked cause of "Partial Message", so I'll just allow them.