Can I disable a message rule?

[bullsquirrel2]

Hi.

I have a client who has been getting false-positives when mass emailing her employees, and I've narrowed the apparent message rule to "blame" as the following:

2.8 DOS_OUTLOOK_TO_MX Delivered direct to MX with Outlook headers

I have her domain name whitelisted, but that has not seemed to make any difference. Is there a way to disable this specific rule in ConfigServer's MailScanner? Or to lower the points considerably?

Thanks!

[Sarah]

You can reduce the score or set the score to zero, which effectively disables it. I've just added a new FAQ with instructions on doing this:

http://www.configserver.com/techfaq/index.php?faqid=90

Regards,
Sarah

[bullsquirrel2]

Thanks so much, Sarah!