Not recieving email with CSF enabled

Post Reply
Addam12
Junior Member
Posts: 3
Joined: 31 May 2025, 01:22

Not recieving email with CSF enabled

Post by Addam12 »

Hey All,

For some reason none of our cpanel accounts are receiving emails. Sending is working fine. All the correct ports are open in configuration. When CSF is disabled all emails are received and everything works fine. Also removed and reinstalled CSF and same issue. Any idea?

Thanks
Sergio
Junior Member
Posts: 1749
Joined: 12 Dec 2006, 14:56

Re: Not recieving email with CSF enabled

Post by Sergio »

Have you checked the IP in Black Lists?
Addam12
Junior Member
Posts: 3
Joined: 31 May 2025, 01:22

Re: Not recieving email with CSF enabled

Post by Addam12 »

Hi,
Thanks, Yes that's the 2nd thing I did. Cleared all of the blacklist. Added accept for another server of ours in iptables directly. This affects all incoming mailservers i.e Gmail, Yahoo, Exchange etc
Sergio
Junior Member
Posts: 1749
Joined: 12 Dec 2006, 14:56

Re: Not recieving email with CSF enabled

Post by Sergio »

Do you have ConfigServer's MailControl installed?

If not, then go to CSF search system logs and select /var/log/exim_mainlog
then do a search for a blocked email and paste the info here to check it.

Sergio
Addam12
Junior Member
Posts: 3
Joined: 31 May 2025, 01:22

Re: Not recieving email with CSF enabled

Post by Addam12 »

Thanks, for the info. It actually turns out iptables was still blocking incoming ports for email directly and not listening to CSF to allow all the ports in config. Manually added them and seems to be okay now.
Post Reply